A Note from Jackson Energy:
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We are continuing to experience major outages right now all across our service territory - and our phone lines are OVERWHELMED. Please know that our crews are all-hands on deck and will work as quickly and safely as possible to restore service to all members.
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Please expect longer WAIT TIMES for phones, chats, etc. - as we are experiencing higher than normal call volumes.
Currently we have 28,000+ members without service - and are aware of most outages. Please be patient with us - as we are working/responding as quickly as possible. #winterstorm2021
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